Be Internet - Great internet, wonky cancellation policy
I lived in London for about 18 months, during the bulk of which I was with Be Internet. You may have heard of them, they offer internet connectivity which is, quite frankly, ludicrously fast. I never quite managed to measure how fast, but it was upwards of 20 mbps download and probably around 2mbps upload. In fact, I frequently had significantly faster internet at home than at work.
Be was fantastic, in that they Just Worked: Blisteringly fast, 100% uptime, and - the one time I had to contact them about something (I needed the IP addresses to their DNS servers) - quick and highly skilled customer service who answered the question you asked, rather than waffling randomly for no reason (yes, BT Internet customer service, I’m looking at you). (more…)